After Hours Concierge™

Your business closes. Your leads don’t.

Capture missed calls, late-night enquiries and urgent leads after 5pm. The concierge replies instantly, asks the right questions, scores urgency and sends your team a clean callback summary before the customer calls someone else.

See the money flow
After 5pmno dead enquiries overnight
Fast intakeweb, SMS or missed-call path
Hot alertsowner/admin callback summary
AFTER HOURS · 8:47 PM · WEBSITE + MISSED CALL
Hi — this is the after-hours concierge for the business. What do you need help with tonight?
Blocked drain. Need someone tomorrow morning if possible.
Thanks. What suburb are you in, and is water backing up now?
Sydney CBD. Yes, backing up in the bathroom.
HOT LEAD ALERT
Urgent blocked drain · Sydney CBD · callback-ready · requested tomorrow morning
Owner/admin gets the clean summary, not a messy voicemail.
Money angle

Most businesses don’t lose leads because marketing failed. They lose them because nobody answered.

After Hours Concierge™ is not sold as a chatbot. It is a revenue-recovery layer for businesses where speed, trust and callback readiness matter: trades, clinics, law firms, property, finance, agencies and premium local services.

The basic maths

4missed useful enquiries/month
1recovered job can matter
$1,497setup entry point
$497monthly care after launch

No booked-job guarantee. The commercial promise is practical: fewer good enquiries die silently after hours.

Flow

After-hours lead capture, built like a callback machine.

1

Visitor arrives

Website form, chat, missed call or late-night enquiry starts the flow.

2

Instant reply

Concierge replies before the lead goes to another provider.

3

Controlled intake

Need, location, urgency, budget/timeline and callback readiness.

4

Team alert

Owner/admin gets a clean summary and next recommended action.

Who buys this

Any business where a late lead has value.

The first hard-money niche remains Missed Lead AI™ for urgent trades. After Hours Concierge™ lets us sell the same engine to broader buyers without sounding like a plumber-only tool.

Emergency plumbersElectriciansLocksmithsHVACLaw firmsClinicsProperty agentsFinance brokersAgencies

Human callback SLA still matters

The concierge captures, qualifies and alerts. It does not quote, diagnose, give legal/medical/trade advice, promise attendance or replace the owner/team. Hot leads need a fast human callback.

Install

After Hours Concierge™ Setup

AUD $1,497

Launch setup for one business, one primary intake path and one hot-lead alert workflow.

  • After-hours web/SMS intake flow
  • Missed-call or form-routing review
  • Controlled AI questions and urgency scoring
  • Hot-lead email/SMS/Telegram alert copy
  • Two-step follow-up sequence
  • 10-scenario test pass before launch

Secure Stripe checkout. Setup is reviewed before any live routing changes. Privacy · Terms

Operate

Monthly Care

AUD $497/mo

Ongoing monitoring, reports and tuning once the after-hours flow is ready for live traffic.

  • Monthly recovered-lead report
  • Prompt and routing improvements
  • Follow-up copy tuning
  • Broken alert/form fix priority
  • Review/private complaint catch where relevant

Best after setup. If bought directly, we treat it as care activation pending setup review.

Need a fit check first?

Get a quick after-hours lead audit.

Send the basics and we’ll check if the lost-lead problem is worth installing before anything changes live.