Plumbing / website enquiries

Get the plumbing job details before you call back.

Leaks, hot water and planned work need different first questions. Build a website enquiry flow that gives your team the job, suburb and requested timing before they review the request.

Build my free preview Try the plumbing demo

Website front desk · From AUD $1,497 once-off

Scope is confirmed before you commit. Studio saves a private draft; live website setup and delivery are separate agreed steps.

The linked voice demo uses a fictional business. It does not send a real enquiry, make a booking or dispatch a team.

Questions that fit the work

Start with the details your team needs.

A short enquiry flow can give your team useful context for a callback. These are proposed questions to review against your services.

What plumbing work would you like help with: a leak, hot water, drainage or planned installation?
Which suburb is the property in?
Is this a home, rental property or commercial site?
What have you noticed, and when did it start?
When would you prefer the team to contact you about the job?
What name and contact details should your team use for follow-up?

Your actual intake is agreed in the setup scope. Studio starts with a template and your saved business details; it does not activate a live customer concierge.

Coverage and boundaries

Set the suburbs you actually service.

A nearby job and an enquiry outside your run need different next steps. Define your coverage before choosing what the website should ask.

List the suburbs or postcodes you cover, and any outer areas your team reviews individually.
Separate the services you offer from work you refer elsewhere, including residential and commercial limits.
Set the wording for quote requests and after-hours enquiries; your team confirms the response and attendance.

Agree the scope first

Start with website enquiries.

Choose the level of setup you want to discuss. Inclusions, usage costs and any third-party subscriptions are confirmed before you proceed.

Website enquiry starting point

Website front desk

AUD$1,497

Starting price · Once-off setup

A branded website enquiry flow with agreed intake questions, approved service information and a defined review destination. Live installation and delivery are agreed in scope.

Request website scope

An agreed next-step pathway

+ Bookings & payments

AUD$3,497

Starting price · Once-off setup

Discuss a private client journey and a suitable booking or payment-link pathway. Supported systems, confirmation rules and any connections are checked in your scope.

Discuss the next step

For a broader workflow

Full system

AUD$7,500+

Project price · Quoted to scope

Plan a broader front-office workflow around your business. Dashboards and possible CRM, booking or payment connections require an agreed design and launch testing.

Discuss a full system

Optional managed support: AUD $297–$1,500/month, quoted to scope. Setup pricing is not a promise of instant activation, a confirmed booking connection or a guaranteed number of jobs.

Before you build

A clear website enquiry service.

Can it confirm a plumbing quote?

You can supply approved information about your quote process. Job descriptions alone do not confirm the cause, price or availability; the team reviews the details and agrees the next step.

Can I use different questions for hot water and other work?

Yes, your setup scope can define the intake by service. Start with a plumbing template in Studio, then document the questions and boundaries your actual website setup needs.

Where does the plumbing enquiry go?

The delivery destination and who reviews enquiries are agreed during setup. Studio saves your business draft; it does not yet send your customers' enquiries to a live team inbox.

Start with your business

Build a plumbing preview around your services.

Add your services, coverage, greeting and FAQs. Save a private draft, then agree what a live website setup should include.

Build my free preview Request setup scope