Website enquiries. A better first response.

Your next job shouldn’t wait until morning.

You’re on the tools. Your website can still take the enquiry. Give visitors an AI front desk that gathers the job details and helps them take the next step.

Website front desk · AUD $1,497 once-off
We agree the scope before you commit.

Built for enquiries on your website. Phone answering is a separate future setup.

A useful first conversation.
A clearer handoff to your team.
Northline TradesSimulated business · AI concierge
DEMO

Try a website enquiry

Guided sample

Type pretend job details. This guided sample stays in this page and sends nothing.

Or read a worked example

Example conversation

Scripted preview
Visitor

There’s a leaking pipe under my kitchen sink. Can someone help tomorrow?

AI concierge

I can gather the details for the team. What suburb is the property in?

Your branding. Your questions. Your handoff.

Keep the conversation going.

After-hours enquiriesUseful job detailsA human next step

YOUR NUMBERS. YOUR ASSUMPTIONS.

What could a missed
enquiry be worth?

Explore the value of enquiries that are currently missed. This is an illustration of potential job revenue and contribution, not a forecast of what a concierge will recover.

Set your assumptions

The starting figures are illustrative. Replace them with your own assumptions.

An estimate of enquiries that are not currently captured.

The share of captured enquiries you assume become paid jobs.

Your average job revenue before GST.

The share of revenue left after direct job costs.

Include support, hosting, voice usage and subscriptions you expect to pay. Blank means AUD $0. Actual recurring costs are quoted by scope.

Calculated on this page. These inputs are not saved, sent to a server, or used for analytics.

ILLUSTRATIVE ESTIMATEAUD / MONTH

Potential job revenue

—

From the missed enquiries and conversion rate you entered.

—
Estimated gross profit
—
Less entered running cost
—

Estimated monthly contribution

—

Gross profit less the running cost entered above. This is not net business profit.

Illustrative setup paybackEnter your assumptions

Based on the AUD $1,497 setup reference and positive monthly contribution.

How the estimate works. Missed enquiries × assumed conversion rate × average job value = potential revenue. Potential revenue × gross margin − entered monthly running cost = estimated contribution. AUD $1,497 ÷ positive monthly contribution = illustrative payback in months.

It assumes these enquiries can be captured and that paid work converts at the rate you enter. A concierge does not guarantee recovered enquiries, jobs or revenue. Overheads, GST, tax and financing costs are not modelled. Setup and recurring service costs depend on the agreed scope.

Small conversation. Useful structure.

A front desk that
fits the way you work.

You set the service area, questions and next steps. We shape the concierge around them, so your team starts with context.

01

Welcome the enquiry.

Give visitors a clear way to explain what they need, even when the team is busy or the office is closed.

Voice or guided text
02

Gather what matters.

Ask about the job, suburb, timing and preferred contact details using questions agreed with your business.

A structured first brief
03

Make the handoff clear.

Route the enquiry to the agreed destination. Your team decides availability, pricing and whether to accept the job.

Your team stays in control

Designed around the next step

Less “What do you need?”
More “Here’s the brief.”

A missed conversation can leave your team with little to work from. A guided intake can collect the details they need before following up.

  • Your services and service area
  • Your intake questions and boundaries
  • Your agreed notification or booking pathway
Map my front desk
Enquiry briefIllustrative example

PLUMBING / AFTER HOURS

Leaking kitchen pipe

Location
Brookvale (example)
Requested timing
Tomorrow
Customer request
Arrange a callback to discuss the job.

Human review comes next.Availability and the quote are confirmed by your team.

Sample data only. No enquiry has been sent.

Choose your starting point

Start focused.
Build from there.

Choose the website enquiry workflow you need. Booking, payment and software connections are agreed and tested for your business before launch.

For a longer client journey

Bookings &
payments

Website front desk plus an agreed booking or payment-link pathway.

AUD $3,497

Once-off setup

  • Website front desk inclusions
  • Private client room with controlled access
  • Intake summary and agreed next steps
  • Booking or payment-link pathway
  • Follow-up workflow agreed in scope
Discuss bookings & payments
For connected operations

Full business
system

A custom system around your workflow.

AUD $7,500+

Project quoted to scope

  • Concierge and client portal
  • Agreed CRM, payment or booking integrations
  • Staff or admin dashboard
  • AI-assisted first-report workflow
  • Custom workflow and launch support
Discuss my project

Optional managed support

AUD $297–$1,500/month, quoted by scope. Hosting, tuning, monitoring and integration load determine the support needed. Any usage costs and third-party subscriptions are confirmed before you commit.

Prefer to pay monthly?

Ask for a monthly proposal for your scope. The price, setup contribution, term and usage allowance must be agreed before you commit.

Discuss a monthly option ↗
Already have an agreed scope?

Use the checkout for the package agreed with First Page Strategy: Website front desk checkout or Bookings & payments checkout.

Introducing Concierge Studio

Make it yours.
Before you commit.

Create a free, private draft for your business. See your greeting, questions and handoff take shape as you configure them.

Build my free preview

  1. 01

    Tell us about your business

    Add your services, coverage, hours and contact route. Your details are saved in a private workspace.

  2. 02

    Shape your conversation

    Choose a tone, add FAQs and try a guided sample using your business details. Edit it until it feels right.

  3. 03

    Review what comes next

    See which details are complete and what still needs connecting. The studio creates a draft; live voice, delivery and launch are separate setup steps.

Built around your trade

The right questions.
For your kind of job.

Explore a website enquiry flow for your trade, then shape a private draft around your actual services and coverage.

Your next connection

Fit the way
your team works.

Tell us which job system and notification channel you use. We check the connection, permissions and costs in your scope.

On request · assessment required

Job software

ServiceM8, Tradify, simPRO, Fergus or AroFlo? Tell us what you use. We have not verified live connections to these systems for this service.

Check my job software ↗
Future setup · not connected

Phone answering & SMS

The current demo works on this website. Telephone answering, SMS job briefs and customer acknowledgements need separate setup and testing. Callback times would follow the rules you approve.

Discuss phone or SMS ↗

Good questions

Know what
you’re building.

Clear boundaries make a better front desk.

Does it answer my phone calls?

The current service and demo focus on enquiries through your website. They do not answer your business phone or forward calls. A telephone-answering setup would need a phone provider, agreed routing, costs and launch testing. You can ask us to scope that as a future addition.

Will the concierge book or dispatch jobs?

This demo makes no real bookings or dispatches. Your build can include an agreed booking pathway where the integration supports it. The customer should know whether they are submitting a request or receiving a confirmed booking. Your team’s availability and approval rules come first.

Can it quote prices or promise a response time?

We agree what the concierge can say before launch. It can explain approved service information and collect quote details. It should not invent prices, availability or response times. Quotes and promises remain subject to the rules you approve.

What happens with an urgent or unsafe situation?

The concierge is an enquiry tool, not an emergency service or safety adviser. We define clear boundaries and escalation wording for your business. This demonstration cannot arrange emergency assistance.

Is the conversation shown here real?

The written example is a local, scripted illustration. The voice demo, when available, is an AI conversation for the simulated Northline Trades business. Neither creates a real customer booking, dispatch or payment.

What is included after the initial build?

Launch support and any included work are set out in your agreed scope. Ongoing managed support is optional and quoted at AUD $297–$1,500/month according to the hosting, tuning, monitoring and integration work needed. Usage costs and third-party subscriptions are confirmed in the scope.

Give your website a front desk

Let’s build the
first conversation.

Tell us what your business does and what happens after an enquiry. First Page Strategy will review your brief and help define a suitable setup.

Prefer email?
hello@firstpagestrategy.org

Requesting a scope is an enquiry. It does not create a purchase or a commitment to proceed.

Your business, in a few details.

Required fields are marked .